Registered version not working and crashing Outlook 2003

You want to synchronize your Mobile Phone with other Microsoft Outlook folders than default-folders? So you can have a look at OLMixedFolders.
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Russell
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Joined: Sat Jan 14, 2012 3:35 am

Registered version not working and crashing Outlook 2003

Post by Russell »

I just purchased the full version of OLMixedFolders but it is not working and is crashing Outlook and I cannot find anything that can solve this problem. Please help
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Sven
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Re: Registered version not working and crashing Outlook 2003

Post by Sven »

Hallo,

Could you send me a debug log. You can create one by extras=>options=>OLMIxedFolders.


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Russell
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Re: Registered version not working and crashing Outlook 2003

Post by Russell »

Sorry, where do I find 'Extras''?

in Tools/OPtions/OLmixedFolders I have selected the save log file option however this board will not allow attaching a txt file. Contents are therefore copied below.

The crashing now seems to be averted however Outlook will not shut down as it leaves the reminders open and freezes at shut down. Also, the synching of public folders to contacts is not occuring. 5729 contacts in public folders, 1798 contacts in 'Contacts'.

09:15:47|4204|-> safe2init
09:15:47|4204|-> Mission Possible
09:17:27|4848|-> ENTER GetSettings
09:17:27|4848|-> Debugger started, Version 1.48.20
09:17:27|4848|-> RDLL: 5.2.0.2486
09:17:27|4848|-> 11.0.0.8330
19/01/2012 9:17:27 AM | OLMixedFolders running...
09:17:27|4848|-> ConnectionMode: 700
09:17:27|4848|-> Outlook
09:17:27|4848|-> SessionExchangeVersion: 6.5.7654.0
09:17:27|4848|-> --------ADDFOLDER--------
09:17:28|4848|-> M:ExchangeStore: 5
09:17:28|4848|-> M:Storename: Public Folders
09:17:28|4848|-> create FolderObject
09:17:28|4848|-> FillDeleteList4: M:M.R. Constructions
09:17:28|4848|-> MobileMe is active
09:17:28|4848|-> create master FolderObject ready ::IsExchangeFolder
19/01/2012 9:17:28 AM | SyncJob:M.R. Constructions as category:SyncedFromMRC
09:17:28|4848|-> GetSettings:Add folders:DefaultFolders:olFolderContacts
09:17:28|4848|-> -----------------FOLDERADDED-------------
09:17:28|4848|-> S:ExchangeStore: 3
09:17:28|4848|-> S:Storename: Mailbox - Russell
09:17:28|4848|-> --------ADDDEFAULTFOLDER--------
09:17:28|4848|-> create FolderObject
09:17:28|4848|-> FillDeleteList4: S:Contacts
09:17:28|4848|-> MobileMe is active
09:17:28|4848|-> create standard FolderObject ready ::IsExchangeFolder
09:17:28|4848|-> FolderObject started
09:17:28|4848|-> --------DEFAULTFOLDERADDED--------
09:17:28|4848|-> FolderObject started SyncedFromMRC
09:17:28|4848|-> -----------------FOLDERPAIRADDED-------------
09:17:28|4848|-> EXIT GetSettings
09:17:28|4848|-> AddIn: iCloud Outlook Addin
09:17:28|4848|-> AddIn: AVG Addin for MS Outlook
09:17:28|4848|-> AddIn: Google Desktop Outlook Toolbar
09:17:28|4848|-> AddIn: iTunes Outlook Addin
09:17:28|4848|-> AddIn: Microsoft VBA for Outlook Addin
09:17:28|4848|-> AddIn: MobileMe Outlook Add-in
09:17:28|4848|-> AddIn: OLMixedFolders (Somebytes)
09:17:28|4848|-> AddIn: RDO for OLMixedFolders
09:17:28|4848|-> AddIn: PDFMOutlook
09:17:28|4848|-> AddIn: Windows Search Email Indexer
09:17:28|6060|-> Exchange Thread is running with [] for Contacts
09:17:29|6120|-> Exchange Thread is running with [SyncedFromMRC] for M.R. Constructions
09:17:29|6060|-> LoadSynccData from HD=>start
09:17:29|6060|-> Load Cache Table
09:17:29|6060|-> Load Cache Table::EOF?
09:17:29|6060|-> Load Cache Table
09:17:29|6060|-> Load SyncState2 Table::EOF?
09:17:29|6060|-> FillFolderCache=>start
09:17:30|6120|-> LoadSynccData from HD=>start
09:17:30|6120|-> memory error...
09:17:30|6120|-> ERROR: RESET...: 0x0 GetLastError: 0
09:17:30|6120|-> RCI::--------------RESYNC ALL
09:18:06|6120|-> RCI::reset
09:18:06|6120|-> RCI::SAVIND STATUS2DISK
09:18:06|6120|-> SaveSyncData to HD
09:18:06|6120|-> Saving Exchange Cache Table
09:18:06|6120|-> Saving Exchange Cache2 Table
09:18:09|4848|-> GalFolder: Outlook Address Book
09:18:09|4848|-> GalFolder: Global Address List
09:18:09|4848|-> GalFolder: All Address Lists
09:18:09|4848|-> GalFolder: All Contacts
09:18:09|4848|-> GalFolder: All Groups
09:18:09|4848|-> GalFolder: All Users
09:18:09|4848|-> GalFolder: Public Folders
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Sven
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Re: Registered version not working and crashing Outlook 2003

Post by Sven »

The log seems to be OK. Would it be a good idea to log me on your PC by TeamViewer to check what is going on there.
Russell
Posts: 3
Joined: Sat Jan 14, 2012 3:35 am

Re: Registered version not working and crashing Outlook 2003

Post by Russell »

Ok, downloaded the program...will pm the details
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