Internal Error on sync

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atoudam
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Joined: Mon May 22, 2017 12:25 pm

Re: Internal Error on sync

Post by atoudam » Thu Jun 15, 2017 11:37 pm

Thanks for this.

i will try the public folders options

i had previously been using the 30day trial version and it was going well (until this issue)
is there any chance you could extend my trail so i can test this fix further?
we have 6 users and so my boss is reluctant to spend $130USD x6 on a program we haven't been able to fully test
(we have purchased other programs to solve this problem and they have failed)

Thanks
Adam

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Sven
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Re: Internal Error on sync

Post by Sven » Fri Jun 16, 2017 6:11 pm

Hi,

Yes this is no problem. You can send me your hardware-id vie eMail, you can find it in EWS => license -> enterprise license.

But until now this problem still exists.

atoudam
Posts: 7
Joined: Mon May 22, 2017 12:25 pm

Re: Internal Error on sync

Post by atoudam » Sat Jun 17, 2017 12:29 pm

Thanks i will send you an email with that info.

i understand this issue is todo with public folders only?

so if it change my sync setup to not use public folders i should be able to work around this issue for the moment?

i should be able to give everyone access to a shared mailbox and store the calendar and contacts folder in there correct?

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Sven
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Re: Internal Error on sync

Post by Sven » Sun Jun 18, 2017 4:35 pm

Yes, thats correct.

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Sven
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Re: Internal Error on sync

Post by Sven » Tue Jun 20, 2017 9:58 am

Good News! :o

They changed to version 15.01.1178.021, which I just tested. This problem is now be solved!

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